Privacy Policy

Your privacy is important to us...

1. Information We Collect

When you use our website or make a reservation, we may collect:

1. Full name
2. Phone number
3. Email address
4. Travel details (destination, travel dates, number of guests)
5. Payment information
6. Government ID details (if required for booking or permits)

We only collect information that is necessary to process your booking and provide our services.

2. How We Use Your Information

We use your information to:

1. Confirm and manage your reservations
2. Process payments securely
3. Communicate booking updates
4. Provide customer support
5. Improve our travel services
6. Send important travel notifications

We do not sell or rent your personal information to third parties.

3. Payment & Security

All payments made through our website are processed via secure payment gateways. We do not store full card or banking details on our servers.

We take appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.

4. Reservation Policy

When you make a reservation:

1. Your booking is confirmed only after payment verification.
2. Our team will check and verify your payment before final confirmation.
3. You will receive confirmation via email or WhatsApp once verified.

If there is any issue with payment, our team will contact you directly.

5. Sharing of Information

We may share necessary booking details with:

1. Hotels
2. Transport providers
3. Tour guides
4. Government authorities (if required for permits)

This sharing is strictly limited to what is necessary for your travel arrangements.

6. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand user behavior and enhance website performance.

You can disable cookies in your browser settings if you prefer.

7. Data Retention

We retain your information only as long as necessary for:

1. Booking records
2. Legal compliance
3. Accounting purposes

After that, data is securely deleted.

8. Your Rights

You have the right to:

1. Request access to your data
2. Request correction of incorrect information
3. Request deletion of your personal data (subject to legal requirements)

To make such requests, please contact us.